To fix this, while the Newforma message is displayed press CTRL + SHIFT & C keys where the pop-up will allow you to enter the server name depending on your location, please enter one of the following server names below in bold:
- LND-SRV-NPC for London (UK)
- MEL-SRV-NPC for Melbourne (AUS)
- SYD-SRV-NPC for Sydney (AUS)
- NY-SRV-NPC for New York (US)
Once you've typed the server name and clicked "connect" this will fix the issue and Newforma can be opened.